Get in Touch

We'd love to hear from you

Questions about a stay, a booking already made, or anything else — drop us a line and we'll get back to you personally.

hello@renshawsmith.co.uk01749 601339 (Opt 4)

Frequently Asked Questions

Are your Somerset holiday lets pet-friendly?

Yes, select properties within our collection, including Hidden Mowbray and Sunny Patch, warmly welcome well-behaved dogs. Please check individual property guidelines for full house rules.

How close are the holiday lets to the Glastonbury Festival site?

Our properties offer the ultimate luxury retreat situated just a short drive from the festival gates, providing peaceful countryside relaxation away from the festival campsites.

Do you offer corporate or long-term direct bookings?

Absolutely. By booking direct through our website, you secure our lowest base rates with zero platform commissions for extended stays or group collection bookings.

Is there a minimum stay for your Somerset holiday cottages?

Minimum stay requirements vary by property and season — please check each property's individual booking details for full information.

Can I cancel or change my direct booking?

Our cancellation policy offers a full refund for cancellations made at least 30 days before check-in, with reduced refunds closer to arrival. See each property's cancellation policy for full terms.

Which of your Somerset properties has a private hot tub?

Hidden Mowbray features a private hot tub (an additional cleaning/refill charge may apply). Sunny Patch and Willow Lodge do not currently have hot tubs.

How far is Hidden Mowbray from Wells Cathedral?

Hidden Mowbray sits around half a mile from Wells Cathedral, an easy walk into England's smallest city for dinner, shopping, or sightseeing.

Is there a charge for bringing my dog?

Additional charges may apply depending on the property — please check individual house rules or get in touch before booking with pets.

Do you have any step-free or accessible properties?

Hidden Mowbray offers level access throughout, making it our most accessible property. Sunny Patch and Willow Lodge both have stairs and aren't suitable for guests with restricted mobility.

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